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03/05/2022 Update 2.2.2
- Updates
- Added new screen for COVID-19 documentation.
09/27/2021 Update 2.2.1
- Bugs
- Corrected an issue where a dev branch of the code was released as productio... |
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How to Update the Computer Version of your Handheld App
1. When you sync your handheld after the sync finishes it will check for updates. If there is an update you will see the following message.
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Deleting your Handheld's Database
WARNING - If you have not synced your data, you will lose any changes that haven't been synced!
1. In order to delete your database you must log into Pocket... |
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What Prefill Clears for Regular Visit Notes
- Notes visit date resets to current date
- Resets the time in and out to "0700"
- Approved flag set to "N"
- HasBeenPrinted flag set to "N"
- Sets the... |
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Where can I find software to connect the handheld to my computer?
I have an article that provides two links to download and install the software required to connect your handheld to your computer. Th... |
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What Prefill Clears for Reassessment Notes
- Notes visit date resets to current date
- Resets the time in and out to "0700"
- Approved flag set to "No"
- HasBeenPrinted flag set to "No"
- AllowRE... |
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Syncing on a Mac
1. Download SyncMate from this knowledge article Click Here
2. Install SyncMate on the Mac
3. When prompted to check for updates choose No*
4. Make sure the handheld is a ... |
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Using the Log Sheet Option
1. You will see this page whether you select the Log Sheet from View Notes or Edit Notes.
2. In Edit mode you can only select the date to change. The system auto... |
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Step 1: Left click on link to download the certificate
http://helpdesk.woodwardcoding.com/Downloads/WTS_Cert.zip
Step 2: Left click "Ok" or "Save" and save the file to your "desktop"
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Step 1: Left click on link to download the certificate
http://helpdesk.woodwardcoding.com/Downloads/WTS_Cert.zip
Step 2: Left click "Ok" or "Save" and save the file to your "desktop"
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Mobile Device Center for Windows 7, Windows 8.1 and Windows 10 (32 bit or 64 bit)
Active Sync 4.5 for Windows XP download |
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Causes:
1. You have an event reminder going off.
2. You have a low battery
3. The battery door may be loose
4. You may have a poor connection with the battery
Solutions:
1. Turn off all remind... |
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Error Message
Some users may encounter the issue of not being able to enable the .NET 3.5 feature in Windows 8 (a requirement when installing ArcGIS for Desktop 10.1). The following error is disp... |
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